Support is a critical component to ensuring the satisfaction of users as well as identifying areas of needed improvement. Our support team will be available to answer any questions (support, maintenance, enhancements, licensing, etc) pertaining to AASHTOWare Bridge Management software and will also be an important outlet for providing enhancements opportunities to the Task Force. Our goal is to be a main contributor to making the AASHTOWare Bridge Management software the most efficient and effective product for bridge management.

All support issues are handled by our dedicated team in a timely manner. The AASHTOWare Bridge Management software uses Atlassian’s Jira Service Desk to manage and track all support tickets. All inquiries can be submitted at, via email to, or via telephone at (888) 447-8776.