To help agencies get started on using AASHTOWare Bridge Management Software, the Task Force and Contractor have produced several tools to assist with orientation and answering questions. There are videos available on our youtube channel, a lot of documentation available within the software, and a few other methods to contact us to get more information.
The BrM YouTube channel has videos on using BrM, videos from training sessions of the last few User Group Meetings, and a playlist of videos detailing the basics of project optimization. New videos are added from time to time detailing new features, so there is value in subscribing to the channel.
Help on any particular page can also be found by clicking on the gray question mark circle at the top right corner of any page in the software. This will take the user to the relevant page of the User Guide. The User Guide can also be accessed by selecting Web Help from the menu on the top left of the software (where you go to log out). This guide contains basic explanations for every page and control in the software, as well as Appendix A which gives an overview of the optimization process, and Appendices B and C which give a guided walk-through of running a program optimization.
Starting with BrM version 6, there is an extensive Technical Manual available to AASHTO agencies which license BrM. This manual goes into more detail about the calculations and processes going on behind the scenes, with the aim that the user is able to understand the full processes. The Technical Manual covers details of installation, orientation to the database and the explanation of the optimization process.
More help about using BrM or getting answers to questions can also be found by emailing the contractor at BrM@bentley.com or contacting any of the agencies on the Task Force (contact info can be found on the Contact page). All agencies which license BrM also send at least one user to the annual User Group Meeting, where they can discuss best practices with other agencies. They also have contact through the BrM User Facebook page, where they discuss how other agencies are approach similar challenges that they all face.