A list of frequently asked questions to our support team are provide below. Should you have a question, or suggestion, that is not covered in this section, please submit it via the Contact page.
Downloading the installation from a secure FTP site is generally the most efficient means of software delivery.
A 32-Bit version of BrM 5.2.1 SP2 is also available should your environment not support 64-Bit applications.
Windows 8 – The BrM software does not support Windows 8.
Workstation vs. Enterprise – The AASHTOWare Bridge Management software (5.X versions only) allows for two different installation options, workstation or enterprise. Both versions contain the exact same functionality, and anything done in one version can be completed in the other. The difference lies in how they are installed. The Enterprise version is your “traditional” ASP.NET application which requires IIS to be present and users to browse to it from Internet Explorer, like they would with any other ASP.NET application. The Workstation version is installed locally on your machine and hosted inside the Cassini Web Server. This does not require IIS to be present. The Workstation version would be typically used if someone was installing the software on a laptop they were planning to take into the field.
It is strongly suggested that users exit the application by clicking the “Log off” button in the upper right hand corner of the software. This is especially important in agencies with multiple concurrent users.
Within the migration scripts there are a few customizable options that agencies need to be aware of before running the migration script. An overview of what these options are and what they do are below.
INSERT INTO PON_GLOB_VAR(VARI, VAR_VALUE) VALUES (‘ARCHIVE_PON_ELEM_INSP’, ‘DEFAULT’); — DEFAULT | ALWAYS | NEVER
Starting with the release of BrM 5.2.1, a new set of NBE elements were introduced that are incompatible with previous versions elements. To handle these new elements, a decision was made to archive the PON_ELEM_DEFS and PON_ELEM_INSP tables and create new versions of both tables containing the updated NBE elements if the older elements were found in the database. To address the possibly of agencies having already manually added the new elements or not wanting the script to archive the tables the above option was added to the scripts.
DEFAULT – When set to this option the script look into PON_ELEM_DEFS and if it determines that the elements are not the latest NBE version it will archive the PON_ELEM_DEFS and PON_ELEM_INSP tables and create new versions of each. PON_ELEM_DEFS will be populated with the new NBE element definitions. The PON_ELEM_INSP data will not be migrated over.
ALWAYS – This option will always archive the PON_ELEM_DEFS and PON_ELEM_INSP tables regardless of if they contain the new NBE elements or not.
NEVER – Using this option means that the scripts will not archive the PON_ELEM_DEFS and PON_ELEM_INSP tables even if they do contain the older element data.
INSERT INTO PON_GLOB_VAR(VARI, VAR_VALUE) VALUES (‘INSERT_STANDARD_BENEFITS_ACTIONS’, ‘DEFAULT’); — DEFAULT | SKIP
BrM 5.2.1 comes with a new default set of actions and benefit groups. This option also agencies to decide if their actions and benefit groups are overwritten with the default set.
DEFAULT – When set to this option the script look will insert the default set of actions and benefit groups. This will result in any custom agency defined actions and benefit groups being overwritten.
SKIP – This option will skip the actions and benefit groups from being overwritten and have them left as-is.
INSERT INTO PON_GLOB_VAR(VARI, VAR_VALUE) VALUES (‘CONVERT_METRIC_TO_ENGLISH’, ‘ON_(ONLY_COLUMNS_IN_PON_DICT)’); — ‘OFF’ | ‘ON_(ONLY_COLUMNS_IN_PON_DICT)’ | ‘ON_(ALL_COLUMNS_IN_DATADICT)’
Starting with the release of BrM 5.2.2, all data stored in the BrM database will be stored in English units. As a result of the change, the 5.2.2 script will convert all existing data in the database from Metris to English units. The above option will determine if only the default tables are convert or if all tables(agency defined tables) will also be converted from Metric to English.
ON_(ONLY_COLUMNS_IN_PON_DICT) – When set to this option the script will only convert columns in the standard BrM tables.
ON_(ALL_COLUMNS_IN_DATADICT) – This option will set the script to convert all the columns listed in the DATADICT table from Metric to English.
OFF – This option will not convert any columns from Metric to English.